Data collected
Data Collection Practices
We collect personal data such as names, email addresses, and usage information to provide and improve our services.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This privacy policy outlines how we handle personal data in accordance with applicable laws.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Sources of data
Data Sources
We may collect data through forms, account registrations, and automated systems during service usage.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We use essential cookies for functionality and analytics cookies to understand user behavior.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
Cookies can be managed to control their use, including opting out of non-essential cookies.
Users may adjust cookie preferences through browser settings at any time.
Contact Information
Email
Phone
+44 131 224 2460
Address
192 Winson Green Road, Birmingham, B18 4AS
General inquiries
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising Your Rights
Users may submit requests to exercise their rights, and we will process these requests accordingly.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes for which it was collected.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant changes to this policy via email or through our website.
Material changes to this policy are communicated through appropriate channels.
Purpose of use
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We may share data with service providers who assist in our operations under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies when legally obligated.
Disclosure to authorities occurs only when required by applicable law.